PRATIK ANDRADE
Email: pandrade3@myseneca.ca | pratik.andrade@gmail.com | Phone number: +1-647-679-9299 | Toronto, Ontario, Canada | linkedin.com/in/pratikandrade
EDUCATION
Pursuing Graduate Diploma in Project Management IT (September 2021 to Present)
Seneca College, Toronto, ON, Canada
Key courses – Fundamentals of Systems Development, IT Project Management Fundamentals Tools and Techniques, Business Systems Environments, and Project Leadership and Communication Skills for Project Managers.
Key project – Development of a business plan and marketing strategy for new a business venture on the basis of market research, and analysis of the gathered data.
Post Graduate Diploma in Business Analytics (January 2021 to August 2021)
Seneca College, Toronto, ON, Canada
Key courses – Programming for Analytics, Data Visualization, Sentiment Analysis and Text Mining, Predictive Analytics, Applied Data Mining and Modelling, and Strategic Leadership in Business Analytics.
Key projects – Data cleaning and effective storytelling using data visualization, analysis of online food reviews, capstone project on customer churn analysis, design and implementation of predictive models. Project coordination to prepare and maintain project plans as per use cases.
Bachelor of Engineering – Electronics and Telecommunication Engineering (May 2012 to June 2016)
University of Mumbai, Mumbai, India
Key courses – Digital and Analog devices, C, C++, Java, Wireless and mobile communication, Microprocessors and Microcontrollers, Control Systems, Data Encryption and Digital communication and, VLSI Design, Image and Video Processing, Telecom network management.
Key projects – Fault Detection Using Stimulated Light, Accident Recognition System, Earthquake Detector Circuit and Plotting, and honed the ability to work on Arduino software and design code for small scale robotic applications.
TECHNICAL SKILLS
Software programming – Python, SAS, SQL, HTML, CSS
Software tools – MS Projects, Visual Studio, Jupyter Notebook, Eclipse, IntelliJ, PyCharm, Tableau, SAS Studio, SAS Miner, MATLAB, MS suite, Selenium.
Data Analytics – Logistic regression, Linear regression, Random Forest, Decision Tree, k-NN, k-means, Naïve Bayes.
Business and Management – Agile, Scrum, WBS and project charter creation, building use cases, networking tools, analytical evaluation, analytical reports, recommending strategic solutions, time management, project coordination, scheduling and building timelines, customer service, and interpersonal and communication skills.
PROFESSIONAL EXPERIENCE
Content Development Editor at Packt Publishing, Mumbai. (September 2018 to January 2021)
Managed a pipeline of IT books based on various technologies and ensured to publish them as per schedule by demonstrating project management skills to handle changing priorities and conflict management.
Collaborate with internal and external business partners for project related activities to complete the deliverables as per schedule, utilizing appropriate resources.
Facilitated prioritization meetings with executives from different member business units.
Interacted with authors and subject matter experts from diverse backgrounds to help them develop quality IT books for readers worldwide.
Worked closely with the quality management team to enhance the quality of content by creating guidelines and documentations for audits.
Created and maintained timelines with the help of project trackers, product information sheets, and other project specifications with a detail-oriented approach, along with organizational and interpersonal skills to meet the monthly targets.
Web Solution Specialist at Endurance International Group, Mumbai. (July 2017 to September 2018)
Troubleshooting and solving all technical issues and incidents related to servers and other web hosting tools and services and maintaining the incident log.
Provided excellent quality of service and support to the end-users within the expected turnaround time.
Documented training material of new processes for the new team members along with mentoring them.
Assisted with transfer of data between servers by creating backup’s and restoring it on the new server.
Solved complex technical problems related to digital transformation quickly and resourcefully via client interactions.
Managed customer accounts and provisioned resources based on their requirements along with upselling products.
Helped deliver descriptive, predictive, and analytical solutions to make recommendations regarding business processes and solutions that satisfy stakeholder needs
Designed innovation focused strategies to improve quality of service, efficiency, and profitability for a fast-paced, flexible environment.
Worked with business stakeholders to gather detailed business requirements to help them succeed.
Worked on budgetary planning, ensuring initiates have appropriately defined benefits and business plans.
MCR Executive at AETN18 Media Pvt. Ltd, Mumbai. (March 2017 to June 2017)
Carried out broadcast related activities on recorded and live news channels.
Monitored and carried out quality checks on the content.
INTERNSHIP
Organization: Bhabha Atomic Research Centre (BARC), Trombay, Mumbai. (June 2015)
Project: Worked in a team of four on the project-Position Sensing Device to detect deviation in the position of a LASER beam from a set point using a 4-quadrant photodiode in the Laser & Plasma Technology Division (L & PTD).
CERTIFICATIONS
Microsoft Azure Fundamentals AZ-900
Front End VLSI Design: Designing of a 16-bit, 5 stage pipelined processor using Xilinx ISE (September 2014 to January 2015)
Embedded System Design using Programmable System on Chip (PSoC)
OTHER EXPERIENCE
Team Member at Osmow's Shawarma (Part time), Toronto, Canada (May 2021 to Present)
Handled customer orders efficiently with friendly customer service.
Helped customers to customize their orders as per their requirements and made suggestions accordingly.
Managed multiple cash and card transactions accurately.
Handled customer requests and complaints professionally and trained new team members.